What kind of products does nayejaisa.com sell?

We sell open-boxed products after getting an OK from our quality-checking professionals. We cater to the demand for refurbished phones, laptops, earphones and more!

Are there copy products available on the website?

No, the products that we sell are Original Products with minimal or no scratches. The GST invoice is present along with a 6-month warranty

Will I receive the same product that I see in the picture?

Yes, you would receive the same Product as shown in the picture. The physical condition of the product might not be same as shown in picture. We mention the physical condition of the product, below the product name on the product page.

How can I return an item?

To return an item you can speak to our representative. They would
understand the exact problem and reason for return and accordingly decide the process.

Can I change or cancel my order?

You can change or cancel the order before shipment of the product on you “My Account” page. After shipment of the product if you wish to change or cancel the order, please get in touch with our representative, who would help you in the same.

How does nayejaisa.com get its products?

We source our products from various E-Commerce platforms, Large Retailers and Direct brands. Often, e-commerce users return a product within a week since it doesn’t match their expectations or needs. We then pick up these renewed products, run a quality check and sell the approved products at a discounted price.

Is COD available?

Yes, we offer COD services through Bluedart.

Where can I view my sales receipt?

You can view your Sales receipt on you’re “My Account” Page. Alternately you can send us an email request for us to send you the Sales Receipt / Invoice over email.

How long will delivery take?

Products are currently shipped from Vasai Near Mumbai, Maharashtra. Delivery of small size products are done by Air and would take 1-4 days and Large size products are shipped by surface and would take 3-8 days.

What should I do if I receive a damaged or wrong product?

Incase of Damaged or wrong Product received, please get in touch with our representative. They would help you resolve by exchanging the product or refund the order.